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Boevan

FAQ

Boevan FAQ

Want to know more? Feel free to leave a message to inquire about our pouch packaging machines.

Are You Trading Company Or Manufacturer?

We are a flexible packaging equipment manufacturer, backed by a mature international service team established in 2011, with a well-established R&D team for international service.

What Kind of Products Can You Pack With Your Machines?

Our packaging machines suit applications in the Food, Beverage, Chemical and Pharmaceutical industries. Whether powder, granule, liquid, viscous liquid, block or stick, a perfect packaging solution can be offered according to your product characteristics.

Where Is Your Factory?

Boevan is located at No. 6818, Daye Road, Fengxian District, Shanghai (Building 10, VanYang Sci-Tech Park).

How Far Is Your Factory From the Airport?

About one hour. If you make a reservation in advance, we will arrange pick-up and drop-off service.

What Is Your Standard Production Lead Time?

Lead time depends on product type, order quantity and production schedule. Standard products are usually faster than customized ones — about 45 working days.

How Do You Control Production Quality?

We control quality through material inspection, process inspection, production monitoring, finished-product testing and a final inspection before shipment.

Can You Provide Inspection Reports?

Yes, we can provide factory inspection reports. If you require special inspection reports (such as SGS, CSA or third-party reports), please clarify your requirements with the project manager before confirming the order.

Who Should I Contact if I Have Technical Questions?

You can contact your dedicated project manager (or leave a message) and we will coordinate with the technical team to provide you with technical support.

What Kind of Technical Support Can Be Provided?

We provide turnkey technical solutions. Initial stage: project layout and selection proposals. Intermediate stage: design, production, commissioning and optimization. Final stage: installation guidance, training and project upgrades or capacity expansion.

What After-Sales Service Do You Offer?

One-year warranty and lifetime maintenance, with 12-hour online after-sales support. We can also provide local after-sales service — if needed, we have several engineers available for on-site support.

Tell us the product. We'll send the line — and the video.

Most quotes go out the same business day.

Certified & Compliant
CE certifiedISO certifiedUL certifiedCSA certifiedGMP certifiedEAC certified
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